Privacy Policy

Last updated: February 2026

Serbek Technologies, LLC ("we", "us") operates sketchup-ai.com. This policy describes how we collect, use, and protect your information.

1. Information We Collect

Account Information

When you register, we collect your email address, display name, and password (stored as a secure hash). We also record login timestamps and download history for account management and support.

Payment Information

Payments are processed by Lemon Squeezy (Merchant of Record). We do not store credit card numbers or payment method details. We receive order confirmations, license keys, and subscription status from Lemon Squeezy.

2. How We Use Your Information

• Account authentication and session management
• License validation and download access control
• Email communications (verification, password reset)
• Customer support

3. Third-Party Services

• Lemon Squeezy: Payment processing and license key management. See their privacy policy at lemonsqueezy.com.
• Resend: Transactional email delivery (verification, password reset emails).

4. Data Retention

Account data is retained for the lifetime of your account. Download history is retained for support and analytics purposes. You may request account deletion by emailing support@sketchup-ai.com.

5. Your Rights

You may:

• Access your account information through the website
• Update your display name and password
• Request deletion of your account and associated data

6. Cookies

We use a session cookie for authentication. This is a functional cookie required for the site to work. We do not use tracking cookies or third-party analytics.

7. Security

We use industry-standard security measures including encrypted passwords (Argon2), HTTPS, and secure session management. However, no method of electronic storage is 100% secure.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

9. Contact

For privacy-related questions, contact support@sketchup-ai.com.